GENCELL WORLD WIDE, with registered address at Carretera (Carr.) a Nogal, Exterior No. 4935, Interior No. Lote 22, Guadalajara (Technology Park), C.P. 45222, Zapopan, Jalisco, Mexico, is responsible for the use and protection of your personal data and hereby informs you of the following:
1. PURPOSES OF DATA PROCESSING
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request.
- Customer service and contact. Responding to your information requests submitted through our web forms.
- Commercial relationship. Registration of clients, suppliers, and healthcare professionals interested in our pharmaceutical services and specialized medical solutions.
- Medical and biotechnological services. Monitoring product application protocols, managing results related to organ or blood banks, and providing auxiliary services for medical treatments.
- Legal compliance. Fulfilling obligations undertaken with you and with the corresponding health authorities.
Additionally, we may use your personal information for the following secondary purposes.
- Distribution of newsletters regarding biotechnological innovations and specialized medicine.
- Advertising and commercial outreach regarding new healthcare services.
- Conducting quality and satisfaction surveys.
2. PERSONAL DATA COLLECTED
In order to carry out the purposes described in this Privacy Notice, we will use the following personal data.
- Identification data. Full name.
- Contact information. Email address and telephone number.
- Professional information. Medical specialty and professional license number.
- Browsing data. IP address, browser type, and cookies.
3. SENSITIVE PERSONAL DATA
Due to the nature of our medical services and organ banking activities, sensitive data may be collected, including current and future health status, genetic information, and clinical history. For the processing of such data, your express written consent is required.
4. DATA TRANSFERS
Your data may be shared with health authorities, companies within the same corporate group, and partner laboratories or biological banks for the processing of specific protocols when necessary.
5. ARCO RIGHTS
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data. To exercise these rights, you must submit a request through the official contact channels available on our website.
6. USE OF TRACKING TECHNOLOGIES
We inform you that our website uses cookies to monitor your behavior as a user and provide you with a better browsing experience.
7. CHANGES TO THE PRIVACY NOTICE
Any modifications to this Privacy Notice will be communicated through our official website:
Last updated. March 11, 2026.